1. Overview
This Refund Policy explains how refund requests are handled for GlobalShot purchases operated by PopcornAI LLC.
PopcornAI LLC sells current GlobalShot subscriptions and uses Stripe to process payments. We handle refund requests and customer support for those purchases.
Earlier purchases remain subject to the seller and refund terms presented at the time of purchase. This update does not reduce refund rights already granted for those purchases. Contact us with your receipt if you need help identifying the appropriate seller.
2. 7-Day Refund Window
If you are not satisfied with a GlobalShot purchase, you may request a refund within 7 calendar days of the payment for which you are requesting a refund. This voluntary refund window applies to the initial payment and each subscription renewal separately.
Refunds may be denied where we determine that the request involves fraud, abuse, chargeback misuse, violation of our Terms of Service, or excessive use inconsistent with a good-faith refund request.
3. Money-Back Guarantee
If you do not see any visible results during your paid subscription period and can demonstrate that you followed our recommended process and policy, you may request a refund for that paid period within the same 7-day refund window described above.
To qualify, you must show good-faith use of the service as directed during the paid period — for example, that you reviewed and submitted the applications, CV updates, and cover letters prepared for you. Requests that do not demonstrate use consistent with this policy may be declined.
4. How to Request a Refund
To request a refund, contact [email protected] with the email address used for your purchase and a short description of the issue.
To stop future subscription renewals, use Account > Billing > Manage subscription in the app to open the Stripe customer portal, or contact us if you cannot access it. Cancellation and a refund request are separate actions: cancelling does not automatically refund a previous payment, and submitting a refund request does not itself stop renewal.
5. Processing Time
Approved refunds are processed back to the original payment method. Card refunds typically take several business days to appear on your statement, depending on your bank or payment provider.
6. No Outcome Guarantee
GlobalShot does not guarantee interviews, job offers, employment, salary, relocation, visa sponsorship, visa approval, or any immigration outcome. Dissatisfaction with an employment or visa outcome does not extend the refund window.
Nothing in this policy excludes or limits mandatory consumer rights under applicable law. If the law applicable to your purchase gives you withdrawal, cancellation, refund, or other remedies, those rights take precedence over this policy, including its stated refund window and eligibility conditions.
7. Contact
For refund questions, contact us at [email protected].
PopcornAI LLC
16192 Coastal Hwy
Lewes, DE 19958, USA